Reference

How We Handle Your Information

We collect what we need to run your account, process bKash and Nagad payments, and keep the lobby secure. You control your data — request access, corrections or deletion through support anytime.

Account securityPayment processingCookie preferencesAccess requestsData retention
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277 bet How We Handle Your Information
POLICY QUESTIONS

Contact Us About Your Data

Need to request your data, update account details or ask about retention? Reach us through live chat during Bangladesh hours, email for formal access requests, or check the help section for common privacy questions. We respond to data requests within the timeframe local regulations require.

Live chat Open the chat panel in the account menu to ask about data collection, cookie settings or how we verify bKash and Nagad payments. Support handles privacy questions the same way they handle wallet queries — direct answers, no waiting.
Email requests Send formal access, correction or deletion requests to the support email listed in your account footer. Include your registered phone number so we can verify the request matches your profile. We confirm receipt and process within the required period.
Help centre Check the privacy section in help for quick answers about what data we store, how long we keep transaction history, and how to adjust cookie preferences. Most common questions are covered there before you need to contact support directly.
DATA PRACTICES

How We Protect Your Account

Your phone number and wallet details stay encrypted between your device and our server. We log login attempts to catch unusual access patterns, and session tokens expire when you close the app. You can review connected devices in account settings and revoke any session you don't recognise.

Payment data

bKash, Nagad and Rocket transactions pass through secured payment gateways — we store only the reference number and amount, not your wallet PIN or app credentials.

Cookie use

We use cookies to keep you logged in across sessions and remember language preference. Performance cookies track page load speed so we can fix slow sections.

Data retention

Active accounts keep full transaction history for as long as you use the platform. After closure, we archive bet records and wallet activity for the dispute period local law requires, then delete marketing data and session logs.

Your rights

Request a copy of collected data, correct outdated phone numbers or payment details, or delete your account through support. We handle formal requests per local regulation in Bangladesh and eligible regions.

Privacy Policy Answers

We collect your phone number, chosen password, payment wallet details for bKash, Nagad or Rocket, and device type. This lets us verify your account, process deposits and withdrawals, and secure login sessions across your devices.

Active account transaction history stays available in your wallet view. After account closure, we archive bet and payment records for the dispute resolution period required by regulation, then delete non-essential data like session logs and marketing profiles.

Yes — contact support with your registered phone number and request a data export. We provide account details, transaction history and login records in a readable format within the timeframe local regulation requires for access requests.

We share transaction references with bKash, Nagad and Rocket to process payments, and we may share account data with regulators when required by law in eligible regions. We do not sell your information to advertisers or marketing platforms.

Adjust cookie settings in your browser — block third-party tracking cookies without affecting account access. Session cookies keep you logged in and are required for wallet functions. Performance cookies help us measure page speed and can be disabled if preferred.

We archive transaction records and bet history for the legal retention period, then delete marketing profiles, session logs and device data. Contact support if you need a final copy of your data before closure or want to confirm deletion timing.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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